GENERAL INFORMATION

All custom and drop ship items are final sale and non-returnable unless defective. Lead time and shipping varies depending on the product ordered. Please get in touch if you have questions on a specific item. Also note, once your order has shipped, Brice Interiors is unable to make changes to the order. 

RETURNS

The majority of our items are custom made or finished to order and are final sale. For more information on our return policy, please visit our Returns page.

DAMAGES

Please make sure to inspect your order upon arrival and notify us of any damages within 24 hours. The customer is responsible for returning damaged items in the original packaging. Our team will be in touch asap with how to proceed with return, if possible. 

AVAILABILITY CHANGES

In rare cases, some items may be discontinued and no longer available to ship. These items will be cancelled from your order and the customer will receive a full refund. Refunds will be processed to the original form of payment. 

LEAD TIMES

In stock items typically ship in 1-2 business days. All items shipping directly from our vendors (including all mirrors, lighting, rugs, ginger jars, wallpaper, select decor) typically ship in 2-4 weeks. Pieces from our furniture collection may incur additional lead times depending on their customization and delivery method. Reach out to hello@briceinteriors.com for any questions on availability, lead times or delivery options.

ORDER CANCELLATION

Orders must be cancelled within 24 hours of placing the order. Order cancellation requests received after a 24 hour period will not be processed. 

*Please Note: Custom furniture cannot be cancelled due to a backorder. Once an order is created, it is sent to our manufacturer. A cancellation is not possible once the manufacturer has received the order.

PRICING POLICY

All prices are in US dollars and are subject to sales tax in accordance with state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items. Brice Interiors has made every effort to ensure accurate information is presented on our website; omissions and errors are subject to correction.
 

General Information